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Whether you need guidance choosing the right wellness solution, have a question about your order, or want expert setup advice.
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Frequently Asked Questions
How long does shipping take for large wellness equipment?
Most saunas, cold plunge tubs, and PEMF mats ship within 3 to 7 business days. Delivery timelines vary by product size and your location, and we will send tracking details as soon as your order leaves our facility. Orders over $100 qualify for free shipping.
Can I track my order after it ships?
Absolutely. Once your order ships, you will receive an email with a tracking number and a direct link to monitor delivery progress. If your tracking information has not updated within 48 hours, send us a message and we will look into it right away.
What is your return policy on wellness equipment?
We offer a straightforward return window on most products. Items must be in their original condition and packaging to qualify. Please contact our team before initiating a return so we can provide specific instructions and ensure a smooth process.
Can I exchange a product for a different model or size?
Yes, we are happy to help with exchanges. Reach out to our support team with your order number and the product you would like instead. We will coordinate the details, including any price adjustments, and make the swap as seamless as possible.
What power requirements do your saunas and red light panels need?
Power requirements vary by product. Most red light therapy panels and PEMF mats use a standard 120V household outlet. Outdoor saunas may require a dedicated 240V circuit depending on the model. Each product page lists detailed electrical specifications to help you prepare.
How do I know which wellness product is right for my goals?
Every product in our collection serves a distinct wellness purpose. Saunas support detoxification and relaxation, red light panels target recovery and skin health, PEMF mats promote cellular repair, and cold plunge tubs aid inflammation reduction. Contact us for a personalized recommendation based on your wellness priorities.
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We stand behind every sauna, panel, mat, and plunge tub with comprehensive product warranties.
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All orders over $100 ship free with full tracking and careful handling for your wellness investment.




